Privacy Policy

Last updated: October 30, 2025

AUTODEAL SPARE-PARTS operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). AUTODEAL SPARE-PARTS is powered by Storecraftz, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall control with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or de-identified so that it cannot reasonably identify you.

Depending on how you interact with the Services, your location, and applicable law, we may collect or process the following categories of personal information:

• Contact Details — including your name, address, billing address, shipping address, phone number, and email address.

• Financial Information — including payment card details, transaction information, payment confirmations, and billing information.

• Account Information — including usernames, passwords, security questions, account preferences, and settings.

• Transaction Information — including products viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled, as well as your order history.

• Communications — including messages, inquiries, and customer support interactions.

• Device Information — including browser type, IP address, device identifiers, and network connection details.

• Usage Information — including information about how you access, browse, and interact with the Services.

We may collect personal information from the following sources:

• Directly from you — when you create an account, place an order, contact us, or otherwise provide information.

• Automatically through the Services — including through cookies, analytics tools, and similar technologies.

• From service providers — who process information on our behalf to support our operations and technology.

• From partners and third parties — where permitted by law.

We may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

To process orders and payments, manage accounts, arrange shipping, facilitate returns or exchanges, personalize your shopping experience, and improve our Services.

Marketing and Advertising

To send promotional emails, text messages, and advertisements relating to products or services that may interest you.

Security and Fraud Prevention

To verify accounts, detect and prevent fraud or unauthorized activity, protect customers and the Services, and maintain platform security.

Communicating with You

To provide customer support, respond to inquiries, and maintain communication regarding your orders or account.

Legal Reasons

To comply with legal obligations, respond to lawful requests, resolve disputes, enforce policies, and protect our legal rights.

We may disclose your personal information in certain situations, including:

• With Storecraftz, vendors, and service providers that support our operations, including payment processing, analytics, fulfillment, shipping, cloud storage, and customer support.

• With marketing and advertising partners to help promote products and services.

• When you direct or authorize us to share information with third parties.

• With affiliated companies within our corporate structure.

• In connection with business transactions such as mergers, acquisitions, or legal proceedings.

• To comply with legal obligations or protect our rights, users, and Services.

The Services are hosted and supported through Storecraftz, which may collect and process personal information relating to your access and use of the Services in order to operate, maintain, and improve the platform experience.

Information submitted through the Services may be processed by Storecraftz and trusted third-party providers located in different countries for operational, security, analytics, and service improvement purposes.

We may also use enhanced Storecraftz features that help us improve store performance, customer experience, marketing, and business operations. In such circumstances, Storecraftz may process personal information in accordance with its own privacy and data handling practices.

The Services may contain links to third-party websites or platforms not owned or controlled by us. We are not responsible for the privacy, security, or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we can delete it where required by law.

While we implement reasonable safeguards to protect your information, no system can guarantee complete security. You should avoid transmitting sensitive information through unsecured channels.

We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Depending on applicable law, you may have certain rights regarding your personal information, including:

• Right to Access — request access to the personal information we hold about you.

• Right to Delete — request deletion of your personal information.

• Right to Correct — request correction of inaccurate information.

• Right to Portability — request a copy of your information in a portable format.

• Communication Preferences — opt out of promotional emails or marketing communications at any time.

To exercise any applicable rights, please contact us using the information provided below.

We will not discriminate against you for exercising your privacy rights. We may request identity verification before processing requests where required by law.

If you have concerns about how we process your personal information, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority where applicable.

Your personal information may be transferred, stored, or processed outside your country of residence where our service providers or operational partners are located.

Where required by law, we implement recognized safeguards and transfer mechanisms to protect personal information transferred internationally.

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this website along with the revised “Last updated” date.

If you have questions about this Privacy Policy or wish to exercise any applicable privacy rights, please contact us:

Email: support@autodealspare.com